I ordered my Dual G5 on July 23rd. It had no modem, standard RAM, Bluetooth and a Radeon 9800 Pro card. It's now September 10th and my order status still says "Open, On or Before 10/02/03" (that's October 2nd, 2003). I've got no problem whatsoever with that. I do have a small issue with the fact that Apple has been "pinging" my account for the money every week for the last four weeks. This week they did it twice. That's five times they've authorized my check card for the amount.
I normally would not care except I was in a Japanese buffet "restaurant" on the third authorization and when I went to pay, my card was rejected three times. I had to ask the person I took to dinner (...) to pay for the meal. I was furious as it was a huge blow to my pride/dignity (stuff like that). The day after (a Monday) I called my bank to ask what was up. They told me I had a limit of $3000US per day on my check card and that the Japanese place (Todai, in the Biltmore) was authorizing for three times the amount due which put it over the limit. So basically Apple locks me out of my bank account every time they do this silly authorization thing. I've ordered many things from the Apple store before and they have never charged me or even authorized the charge until the day it shipped.
Angry. I'll call Thomas tomorrow and see what's up.
Posted by rosyna at 08:55 PM
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Same with me. Although, since we have a hold on our credit (due to fraud), they call our house every time it happens.
Sucks.
Posted by: Noel D. Jackson on September 11, 2003 8:23 AMUnless Apple is ready to ship your order and in essence, therefor charge you at the time of shipment (because that's the law) then what Apple is doing is illegal.
Posted by: CREB on September 11, 2003 8:40 AMbitch about it here, you can all have a nice group hug
http://forums.macnn.com/showthread.php?s=&threadid=174428
Posted by: philzilla on September 11, 2003 4:33 PMContrary to what CREB said, this is not illegal, as your account hasn't actually been charged yet. But it's dang annoying -- I've had similar things happen to me. One of the risks of buying with debit cards.
Authorizations on debit cards expire after a week, IIRC, so they have to keep renewing it if they want to be sure the money's still there when your order ships. Otherwise they'll have a custom-built machine without a buyer.
Posted by: Jerry Kindall on September 16, 2003 3:06 PMThat sucks!
How's that Todai place? My Wife and I are always speculating on it when we go to the Esplanade for the movies. She heard it was pretty good but I'm always a little suspicious of places that give away a free meal on your birth day.
Posted by: Chris Cowan on September 18, 2003 9:11 AMKeep comments on topic. If a comment is unrelated to this post, it may be removed or moderated.