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July 16, 2007
Smart Crash Reports: 300!

Smart Crash Reports has just got its 300th developer that have chosen to receive crash reports through our system. Woot! We'd like to thank you for supporting this system — daily it gets hundreds of crash reports routed through — and we're not counting developers that use their own CGI to receive the crash logs.

In the plans, Leopard-compatible version (when Leopard comes), and an improved web interface for your crash logs.

<3

 Posted by slava at 02:07 AM | Comments (15) | TrackBack (0)
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Comments

Is Unsanity working on Leopard compatible suite of their own commercial money making applications saving us from the horrible fascistic "single UI/behaviour für alles" scheme of things?

File hacks/overwrites the way Candybar does proves to be safe generally, just noting if the "thing" (functionality) is really removed from Leopard. You saved Apple millions of dollars from support requests via APE and if they removed the functionality which makes it work because very credible (!) trojan authors said them to do so? Screw it, start preparations for overwriting resource files and backing them up. Data patching is way to go if the host OS manufacturer doesn't care about the safety and wants millions to overwrite their files on disk.

Congrats for 300th developer on the topic. These are both related though. It seems a company hates you whatever favour you do to them and I started to think a gang of Linux/Gray beard convert developers inside the company is doing all these stuff.

I just hope one day the developers including Smart crash reports in their applications write couple of lines on their "end user" readmes thanking Unsanity for such a marvellous favour. They could drop couple of lines to some popular blog author to change/update his OUTDATED information on his page too.


Posted by: Ilgaz on July 16, 2007 8:14 AM

Are we going to get access to the Leopard SCR before the release of Leopard? If not it will be rather hard to integrate it when developers are also planning on making their apps Leopard compatible before the actual release date.

Posted by: Marcus S. Zarra on July 16, 2007 11:40 AM

300th developer on July 16th ..?
That might be me ! :-p
These reports are a great tool..!

Posted by: ManuTOO on August 10, 2007 5:50 AM

Great!

Now, when can we expect to see a simple FAQ entry on how to uninstall SCR, as was suggested 18 months ago at http://daringfireball.net/2006/02/scr_addenda ?

Posted by: TjL (tntluoma.com) on August 10, 2007 5:44 PM

Can you tell Mr. Gruber to UPDATE his completely OUTDATED information on that page you reference?

The issues he raised on that entry was fixed in 36 hours and updated Smart Crash Reports released. I am only an end user and I know, a professional blogger and developer should know and update it. If he doesn't (as it seems), he must have an issue with Unsanity, not about "privacy" or "users choice".

It was NEVER about privacy or users choice. The issue was the "InputManagers" in user home directory is NOT being secured by Apple Inc. (single chown/chmod command) and the potential of abuse by bad guys. As result, horrible trolls got the idea and actually wrote a trojan exploiting the "what if" scenario because they hate anything that will break their fantasy World running plain Unix imaginary OS.

Now, it has been 2 years and that outdated junk stays there, I am obliged to ask: Does he hate the fact that smart crash reports also sends a crash log to actual developers hands instead of Apple only? Makes you wonder. Some developers are afraid to tell the truth, let me be the "bad guy": If crash doesn't effect OS stability and/or your company isn't named "Adobe" or something, that crash report you take your time to explain what happened ends up in some Xserve trash or some huge statistics database. Ask developers why they actually pay $thousands to have crash reports sent by 3rd party software. Unsanity gives such functionality even along with webserver free. How evil is that?!

I have seen 2-3 developers using Smart Crash Reports actually FIX their application thanks to the crash report in their hands. When I advertise other, respected developers to use such a system or roll their own, I get that awfully outdated URL as answer.

Mr. Gruber should write a single line saying "Unsanity has updated their freeware application to address the issues raised in this blog entry". Minimum ethics requires that. If he has an issue with Unsanity or having such functionality given to end users/small development houses, he should explain it too.

What he does is not very different from a dedicated team of trolls who targets him almost weekly with horrible name calling. They have targeted some small software developers with outdated information and refuse to fix their outdated entries too.

Posted by: Ilgaz on August 11, 2007 7:38 AM

i dont know if anyone will be there to keep up with email if someone have problem. its a business week and no one reply my problem for shapeshifter. i know it s not fit to this issue. im pretty filled up

Posted by: unknow on August 23, 2007 3:13 PM

@Ilgaz: There's little point in telling “Mr. Gruber to UPDATE his completely OUTDATED information” when the page itself is clearly dated February 2006.

If you feel so strongly about it, why don't YOU ask him to post an addendum, perhaps referencing exactly how the problems have been resolved?

The post stays there because it's an archive, that's how blogs work. It was the state of affairs when it was written, and if things have changed then you should spend the time educating people rather than throwing your toys out of the pram.

Posted by: Mo on September 13, 2007 1:43 PM

Oh, and also: HAS SCR been updated to address the issues? Can it be used as a simple extension to applications that checks for previous crash dumps from the application and offers to send them, rather than being used as an InputManager? And if so, does it offer the user the opportunity to make an informed decision as to which method is used?

If so, excellent. If not, I don't see why John Gruber would be obligated to state that the issues he raised have been resolved, because (from my perspective, as a user) they haven't been.

Posted by: Mo on September 13, 2007 1:49 PM

u.n.s.a.n.i.t.y.

Posted by: CREB/F451 on September 17, 2007 10:24 AM

IS UNSANITY DEAD? NO POSTS NO NEW ME SO SAD :-(

Posted by: Abe Kessler on October 3, 2007 5:27 PM

Dear Mo, if you had good intentions and you have been truly concerned about privacy issues, you would know that the issues raised by Gruber has been fixed in almost 48 hours and an update was instantly published.


Another thing is, Opera ASA, one of the most privacy conscious companies decided to use Unsanity Smart Crash reports in their own Opera browser.

I have good clue about your intentions and Grubers but as I happen to figure what kind of person Gruber is and why he raises a simple issue and REJECTS to update his dynamic content, I don't bother.

As another side note: Do you know how much time it takes to do Candybar style of changing the look of OS (with backups) for Unsanity level of advanced developers?

Some people have coded trojans and got into radar of FBI/Interpol for nothing.


Posted by: Ilgaz on October 21, 2007 1:13 AM

I just installed Leopard (10.5) and it breaks all Unsanity haxies. I do hope a fix is comming soon.

Posted by: George Bridges on October 26, 2007 10:00 PM

That's nice, that Smart Crash Reports will be Leopard compatible...

But what about your main apps, such as ShapeShifter and WindowShade? Will we have to wait again for months/years for them to become compatible with the current OS? ShapeShifter only became compatible with Tiger and Logic Pro a couple of weeks ago... Only to be obsolete again a couple of weeks later? What's up, guys..?

There are people like me who really need some of the new functionality in Leopard (such as 64 bit and 8-core support for Logic). It's not a luxury to upgrade, but a necessity.

Don't get me wrong, I totally love your apps, WindowShade in particular. It is an indispensable part of my workflow (Minimise-In-Place). But please, PLEASE, don't let us wait an eternity again for compatible versions.

Posted by: Ivo on October 27, 2007 1:17 AM

I am patient as Leopard was just released so playing around with Leopard is enough for me for a while until the u.n.s.a.n.i.t.y. crew decides where they are going to head with their products. I have received years worth of use out the existing products (I registered all of them), hence, I am very thankful.

Posted by: CREB/F451 on October 27, 2007 7:54 AM

Where can I find the Smart Crash Reports that is compatible with Leopard?

Posted by: øs on January 28, 2008 1:18 AM
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